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As a trusted shipping and logistics company based in New Zealand, we specialise as a customs clearance broker for commercial and large-scale shipping into NZ. New Zealand’s customs clearance can be complicated, but with Stellar as your licensed customs broker, you’ll be more confident in exploring the world of international trade, and entering new markets to grow your business.
Our Customs Brokerage Solutions
At Stellar International, our team is more than just reliable—we’ve been strategic partners in navigating the complexities of international trade for a wide range of clients for many years. Utilising cutting-edge software, we can help facilitate quick and efficient shipment processing through key border control offices, including NZ Customs and MPI (Ministry of Primary Industries).
With decades of experience as an import customs broker, we know exactly what you’ll need to do in order to be compliant, and we can help make that process much simpler for you with ease.
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Customs Brokerage Options
Our range of customs broker services include:
Ancillary services / capabilities include:
- Immediate visibility of your shipments through our track & trace platform – InterStellar
- CIF shipment monitoring
- Fully compliant and audited Customs Controlled Authority (CCA) Bonded warehouse
- Approved Transitional Facility (ATF)
- Local transport nationwide
Stellar International proudly aligns with the New Zealand Customs Brokers and Freight Forwarders Federation (CBAFF), ensuring that our services adhere to the highest industry standards.
Industries we specialise in
Stellar International provides specialist customs brokerage services across a wide range of industries, supporting businesses with complex import requirements and strict regulatory standards. Industries we commonly assist include manufacturing, apparel, pharmaceuticals, machinery, electronics and construction, where precise tariff classifications and documentation are essential.
We also work with clients in the furniture, retail and agricultural sectors, helping them navigate customs clearance for high-volume and time-sensitive shipments.
Whether you are importing raw materials, high-value components or fully assembled goods, Stellar offers practical, up-to-date advice to reduce delays, manage compliance risks and keep your supply chain moving.
With decades of experience and a proactive approach to documentation and declarations, we act as a strategic partner – not just a service provider.
Get in touchOur customs clearance process
1. Preparing your documentation
We gather the required freight documentation, including the commercial invoice, proforma invoice, packing list, Bill of Lading and any applicable licences or permits.
2. Lodging with New Zealand customs
We lodge your import declaration with New Zealand Customs including tariff codes, declared values and all relevant data for assessment, and manage any queries raised by Customs or MPI.
3. Final clearance and delivery
Stellar arranges release and coordinates delivery from port or airport to your nominated address while maintaining compliance with import requirements to support a smooth handover.
How Stellar meets your business needs
When it comes to customs and brokerage, experience really matters. Our largest customer has trusted us since 2005, and our enduring relationships extend to customers from Invercargill to Keri Keri and beyond.
Tailored solutions for large-scale shipping
Our customs broker services are finely tuned to meet the demands of commercial and big-ticket items. We leverage our industry wisdom to offer tailored customs solutions that go beyond a transaction—they become a partnership.
Navigating international trade with innovation
We use the latest global technology platforms such as our InterStellar reporting platform, providing real-time tracking and custom reports. Our extensive network of carefully selected partners worldwide ensures your cargo’s safe and efficient journey.
Affordable customs brokerage rates
We offer competitive customs brokerage rates because we understand the significance of cost-effectiveness. Whether you require customs clearance for large shipments or nuanced tariff classification, our pricing is designed to support your business in the best possible way.
Personalised account management
Your shipping needs are the responsibility of a dedicated Stellar account manager. An industry expert, personally handling your logistics, addressing issues promptly, and providing tailored solutions to meet your expectation of smooth and efficient deliveries every time.
Global Reach, Local Expertise
Stellar International’s Customs Brokerage services extend globally, serving trade lanes such as the UK, USA, Australia, China and more. Our established routes ensure your cargo reaches its destination with precision and reliability.
Our mission is simple: to deliver customs and brokerage services that are successful, stress-free and uniquely tailored to your needs.
Get in touchThe Stellar International Advantage
Partnering with Stellar International opens doors to a world of opportunities. Our proven track record, extensive industry experience, and commitment to tailor-made solutions make us the preferred customs broker for businesses looking to thrive in the world of international trade. Choose Stellar International—a trusted logistics partner that’s in it for the long haul.
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